Shipping policy

At SwansShop, we want to make sure your shopping experience is smooth, fast, and reliable. Please review our shipping policy below:

🌍 Shipping Locations

We ship worldwide. Shipping availability may vary depending on your location and local regulations.

🚚 Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You’ll receive a confirmation email with tracking details once your order has been shipped.

📦 Shipping Times

  • USA & Canada: 7–15 business days

  • Europe: 7–15 business days

  • Australia & New Zealand: 10–20 business days

  • Rest of World: 10–25 business days

(Please note that shipping times may vary due to customs clearance or unforeseen delays.)

💲 Shipping Costs

 

  • Free Shipping: Available on all orders.

📬 Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

⚠️ Delays & Issues

  • SwansShop is not responsible for delays caused by customs, postal services, or incorrect shipping details provided by the customer.

  • If your package is lost or delayed beyond 30 business days, please contact us at swansshop13@gmail.com.

💌 Questions?
We’re always here to help! Reach out to us at swansshop13@gmail.com for any shipping inquiries.